The Procurement Conversation

CPO Procuretech Secrets with Jim Townsend

February 03, 2024 Season 3 Episode 8
CPO Procuretech Secrets with Jim Townsend
The Procurement Conversation
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The Procurement Conversation
CPO Procuretech Secrets with Jim Townsend
Feb 03, 2024 Season 3 Episode 8

Rich speaks to Jim Townsend - former CPO of Walgreens Boots Alliance to get the inside view on Procurement Technology from a CPO.

Jim talks about the digital landscape of procurement and the need for a more strategic approach for investment in procurement technology. 

The conversation includes the relevance of technology to relation to the maturity and requirements of an organisation, the value and timing of a technology investment, and  the need to focus on what's important, rather than getting distracted by new tech solutions. 

Jim also highlights the important of leadership in this space.


00:43 The Role of Technology in Procurement

01:56 The Importance of Timing in Tech Implementation

04:38 The Challenges of Making a Business Case for Tech

10:49 The Evolution of Procurement Tools

17:26 Tools that Jim has seen which are useful for procurement

21:58 The Skills Needed for Digital Procurement

24:08 Learning from Tech Mistakes in Procurement

26:08 Conclusion: The Future of Procurement and Technology

Show Notes Chapter Markers

Rich speaks to Jim Townsend - former CPO of Walgreens Boots Alliance to get the inside view on Procurement Technology from a CPO.

Jim talks about the digital landscape of procurement and the need for a more strategic approach for investment in procurement technology. 

The conversation includes the relevance of technology to relation to the maturity and requirements of an organisation, the value and timing of a technology investment, and  the need to focus on what's important, rather than getting distracted by new tech solutions. 

Jim also highlights the important of leadership in this space.


00:43 The Role of Technology in Procurement

01:56 The Importance of Timing in Tech Implementation

04:38 The Challenges of Making a Business Case for Tech

10:49 The Evolution of Procurement Tools

17:26 Tools that Jim has seen which are useful for procurement

21:58 The Skills Needed for Digital Procurement

24:08 Learning from Tech Mistakes in Procurement

26:08 Conclusion: The Future of Procurement and Technology

The Role of Technology in Procurement
The Importance of Timing in Tech Implementation
The Challenges of Making a Business Case for Tech
The Evolution of Procurement Tools
Tools that Jim has seen which are useful for procurement
The Skills Needed for Digital Procurement
Learning from Tech Mistakes in Procurement
Conclusion: The Future of Procurement and Technology